All Systems Operational
Content Engine   Operational
Automation Engine   Operational
Rendering Engine   Operational
Web Services   Operational
Outbound Connectors   Operational
Inbound Connectors   Operational
Tracking Engine   Operational
CDN   Operational
API   Operational
Login Page   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
StoryPorts Automation Engine
Fetching
StoryPorts Databases
Fetching
Past Incidents
Dec 18, 2017

No incidents reported today.

Dec 17, 2017

No incidents reported.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017
Resolved - Data processing infrastructure maintenance is complete.
Dec 10, 06:14 EST
Identified - Our data processing infrastructure is currently under maintenance and systems are offline. All system will resume to normal operation shortly.
Dec 9, 19:08 EST
Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017
Resolved - Update- Streams working as expected. All monitoring of the incident is complete. This incident is resolved.

Streams are now refreshing with up to date content. Please review any scheduled sends between 5:00 AM and 7:00 AM Eastern time on Monday, 12/4. If you are still experiencing any issues please email us at help@storyports.com.

All components are now in an operational status. We will continue to monitor the application. Please review any email sends that were scheduled during the incident window.

If you have an urgent issue:
Contact us at help@storyports.com.
Dec 5, 12:46 EST
Monitoring - Update- Streams not refreshing.

Streams are now refreshing with up to date content. Please review any scheduled sends between 5:00 AM and 7:00 AM Eastern time. If you are still experiencing any issues please email us at help@storyports.com.

All components are now in an operational status. We will continue to monitor the application. Please review any email sends that were scheduled during the incident window.

You may continue to view storyports.statuspage.io for updates regarding system operations.

If you have an urgent issue:
Contact us at help@storyports.com.

Thank you for your patience.
Dec 4, 07:16 EST
Investigating - Streams are not refreshing with new content. This impacts any aspect of our product using a Stream. We are working towards a resolution and will continue to update. Please review any email sends that are scheduled during this time. You may continue to view storyports.statuspage.io for updates regarding system operations.
If you have an urgent issue:
Contact us at help@storyports.com.

Thank you for your patience.
Dec 4, 06:23 EST