All Systems Operational
Content Engine Operational
Automation Engine Operational
Rendering Engine Operational
Web Services Operational
Outbound Connectors Operational
Inbound Connectors Operational
Tracking Engine Operational
CDN Operational
API Operational
Login Page Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
StoryPorts Automation Engine
Fetching
StoryPorts Databases
Fetching
Past Incidents
May 26, 2017

No incidents reported today.

May 25, 2017
Completed - Micro release has been completed without incident or any system downtime.
May 25, 22:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 22:00 EDT
Scheduled - We are performing a scheduled micro release to bring all of our recent improvements and bug fixes into production. We anticipate the scheduled micro release will take 1 to 2 hours to perform. We do not anticipate any expected down time during this window.

Release Update: Week Twenty, 2017
What’s New?
New Widget! Introducing the Script Block Module; a handy little tool that will allow you to add advanced script to your email, without any interference from our application.

Improvements
Moved the InApp Chat bubble to the lower left hand corner of the studio; improved user experience when using the right tool panel.
Improved the drag and drop experience by greatly reducing the overall misfire when dropping content from the right tool panel into the studio.
Updated CSS inliner to Handle Interactive CSS.

Bug Fixes
Fixed: Automation Last Run toggle bar in the Top Navigation bar of the studio; Radar Automations.
Fixed: Embedded Video breaking on Publish.
Fixed: Editable 1 x 1 tracking pixel for custom modules.

During this scheduled maintenance window, all systems are expected to be operational.
Please continue to monitor storyports.statuspage.io for updates regarding system operations.
If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
Thank you for your patience.
May 25, 11:36 EDT
Resolved - All systems are back online. All components are now in an operational status.
You may continue to view storyports.statuspage.io for updates regarding system operations.
If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
May 25, 17:09 EDT
Monitoring - All systems are back online. All components are now in an operational status. We will continue to monitor the application. Please review any email sends that were scheduled during the incident window.
You may continue to view storyports.statuspage.io for updates regarding system operations.
If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
Thank you for your patience.
May 25, 14:30 EDT
Identified - We are currently experiencing latency and uptime issues at app.storyports.com. You may experience issues with logging into the application, email sends, and email automations. We have identified and are monitoring these issues.
Please continue to monitor storyports.statuspage.io for updates regarding system operations.
If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
Thank you for your patience.
May 25, 14:05 EDT
May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017
Completed - Maintenance has been completed and all systems are fully operational.
May 20, 00:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 22:31 EDT
Update - Week 19 Micro Release Update: All preparations are complete, and this maintenance window will begin at approximately 22:30 to 00:30 May 19, 2017 to May 20, 2017 EST. There will be downtime across all applications during this window. All scheduled alerts will be sent after the update is complete at 00:30 May 20, 2017 (12:30AM EST). Please plan your email sends accordingly. https://storyports.statuspage.io/ will send an alert when the maintenance window is in progress and complete.

Please continue to monitor updates for Week 19 Micro Release at https://storyports.statuspage.io/ for updates regarding system operations. If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
May 19, 10:21 EDT
Update - Until we have preparations complete on all servers, we have temporarily postponed the Week 19 Micro Release. We’d like to take this opportunity to thank everyone again for your patience and providing your feedback.
May 18, 11:28 EDT
Scheduled - May 18, 2017 at 12:15pm: We are performing a scheduled micro release to bring all of our recent improvements and bug fixes into production. We anticipate the scheduled micro release will take 1 to 2 hours to perform. We do not anticipate any expected down time during this window.

Micro Release Updates: What’s New?
1. New Default Templates have been added to include a broader variety of built in content and fully utilize the functionality of our prior release.
2. Custom Template Names, and auto-created Theme names, now have more space in the Manage Your Templates window; meaning you can now use the same 40+ character name your marketing guru requested (up to 100 characters).
3. Added text-alignment functionality to legacy emails.
4. Added StoryScript merge fields for Bandsintown event location.

Improvements
1. Dramatically improved image size rendering when dropping images into an email.
2. Improved usability of empty layouts; including the ability to delete, copy and move them.
3. Removed the "Additional Options" fly-out from automatically opening when editing stream.
4. Re-added the ability to drag and drop content from the "Preview" popup into an email. (We had accidentally deleted this during a previous file migration, whoops.)
Increased functionality for automations, including more robust support for subject lines.
5. Allow @import CSS rules to persist on publish so google fonts can be used in email.

Bug Fixes
1. Fixed: The oh-so-mysterious and elusive "White Box" is no longer a member of StoryPorts.
2. Fixed: Content was not dropping with selected text alignment. We narrowed down the culprit and discovered it hiding behind a visage of old layouts and outdated themes.
3. Fixed: Unstylized Call To Action text button, button is now dropping into the email studio with correct styles per the selected theme.
4. Fixed: Vertical Call To Action and Industry buttons on old emails, we gave those buttons a facelift and everything is horizontal again.
5. Fixed: Issue with Stream styles and layouts that were lost when refreshing the email.
6. Fixed: Issue where "Description "Read More" Call To Action:" under Additional Options still displayed when empty.
7. Fixed: Preview for Radar Automation History landing page.
8. Fixed: Missing Publish button in Safari.
9. Fixed: Registering for Litmus in Safari page rendering issue.
10. Fixed: Publish Properties; all issues pertaining to saving changes for Email Name, From Name or From Email.
11. Fixed: Added MailChimp variables.
12. Fixed: Rendering issue with columns blowing out in Gmail when Impression Regions are added, added a closing DIV tag.
13. Fixed: Issue when changing "Preheader" or "Subject" fields on Publish, these changes will now also reflect in Preheader and Subject fields in the email studio.
14. Fixed: Thumbnail Previews, all email with dynamic content.

During this scheduled maintenance window, all systems are expected to be operational.
Please continue to monitor storyports.statuspage.io for updates regarding system operations. If you have an urgent issue: Contact us via InApp Chat, or Adrienne@Storyports.com.
Thank you for your patience.
May 17, 23:03 EDT
May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017
Completed - The Scheduled Maintenance has been completed without incident.
May 13, 01:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 EDT
Scheduled - StoryPorts will be performing maintenance from 12:00am until 3:00am on Saturday May 13, 2017.

There is a possibility of intermittent outages with all StoryPorts applications and any emails scheduled to be sent during our maintenance window beginning Saturday May 13, 2017 at 12:00am until 3:00am. We recommend all user’s to wait until after the maintenance window to send any emails, and postpone use of the product during this time.


If you have any questions or concerns, please contact Hello@StoryPorts.com
May 11, 12:32 EDT
May 12, 2017

No incidents reported.